PN
Phumudzo N
1 reviews | Active since Mar 2010
30 Oct 2015, 12:42
Debit Order
I recently changed jobs and that meant I had to update my debit order dates because my payment date has now changed.<br> Subsequently I had to notify all the companies who are debiting my account of the change in my pay date.<br> I notified MFC on the 12th of October via email that they should update my debit order date, they responded and acknowledged that they would. <br> But still I had an attempted debit order on the old date, this has put me in a bad situation because I've incurred charges on my account for missed debit order and I find this very unfair that I have to be liable for these charges as Ive made arrangements to prevent this situation.<br> <br> Phumudzo Nepfumbada<br> ***
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Replies (1)0
Replies (1)Motor Finance Corporation's replyOfficial
03 Nov 2015, 08:29Hello arthurnep,
Dear arthurnep
I apologise for the poor service received and the dissatisfaction caused.
I confirm I am investigating the matter and will endeavour to rectify the error with urgency.
Kind regards
Farzaana Bhikhoo
Client Value Management
***
Dear arthurnep
I apologise for the poor service received and the dissatisfaction caused.
I confirm I am investigating the matter and will endeavour to rectify the error with urgency.
Kind regards
Farzaana Bhikhoo
Client Value Management
***
Motor Finance Corporation's reply03 Nov 2015, 08:29
Official
Hello arthurnep,
Dear arthurnep
I apologise for the poor service received and the dissatisfaction caused.
I confirm I am investigating the matter and will endeavour to rectify the error with urgency.
Kind regards
Farzaana Bhikhoo
Client Value Management
***
Dear arthurnep
I apologise for the poor service received and the dissatisfaction caused.
I confirm I am investigating the matter and will endeavour to rectify the error with urgency.
Kind regards
Farzaana Bhikhoo
Client Value Management
***
