Customer Service these days

On the 29th January 2015 my fun and games started with MFC. I will break it down for you:<br> 29.01 - Payment made for vehicle to seller 04.02 - Buyer (me) request from MFC for registration document.04.02 - Told registration is still to be made and that there is no licencing agent in Pietermaritzburg.04.02 - tell MFC to find an agent as this has been placed in the admin fees and not my responsibility.05.02 - Registration document sent through. (Happy)10.02.2015 - Form sent through to me to consent to someone getting my licencing disc on my behalf (please note date delay)10.02 - form returned giving consent.17.02.2015 - Follow up with MFC as no licence disc as yet and no feedback.20.02. - Follow up with MFC as no licence disc, no response to previous mail and no feedback. (Please again note date delay)24.02 - Phone call to MFC, told that person dealing with my file is busy on a call and will return my call.24.02 - No call returned but email sent indicating I need to wait for a response which I should receive before 25.05 at 17h00.26.02 - No answers as per email. 26.02 - request Management to contact me.<br> 26.05 advised I should receive licence disc no later than 02.03.