cC
charlenejcarey C

1 reviews | Active since Jul 2017

19 Jul 2017, 10:36

CREDIT SHORTFALL POLICY CANCELLED WITHOUT NOTIFICATION

<p>My policy ********** 02834 was cancelled without notifying me. I have tried all morning to get assistance but i have been hanging on for 20+ minutes for the credit shortfall department to answer their phones. This is pathetic service.</p> <p>This policy needs to be reinstated immediately.</p> <p> </p>

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply19 Jul 2017, 11:56
Official

Dear charlene-carey-daniels

We acknowledge receipt of your complaint.

Thank you for responding to my call favourably.

A Service Resolution Specialists has been assigned to your complaint for persual.

The consultant will be in contact with you to address your complaint.

Kind Regards

Sharyl Naicker

Client Value Management

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