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chettyn C

1 reviews | Active since Mar 2010

25 Aug 2020, 08:46

Covid relief incorrectly marked on Transunion credit profile

Approved for covid relief in April 2020 with Nedbank.Debit order resumed in July 2020. Transunion credit report shows MFC marked as E = Terms extended for April on my credit report. My score has dropped .The credit report indicates one or more credit accounts are overdue and missed payments in vehicle finance accounts. ALL other accounts are in Green. I cannot believe how useless Nedbank is,I have made every single payment, my personal loan with Nedbank is correct even though it had covid relief but MFC incorrect. Please correct urgently!

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply25 Aug 2020, 09:08
Official

Dear Cirin

We acknowledge receipt of your complaint posted on Hello Peter.

Your complaint has been assigned to a service resolution specialist for perusal.

You will be contacted to have your complaint addressed. 

Kind Regards

Client Value Management