BF
Belinda F

1 reviews | Active since Mar 2017

05 Oct 2020, 16:25

COVID 19 PAYMENT HOLIDAY

Covid 19 Payment Holiday!! Our Debt Review company send everything to Nedbank MFC for our payment Holiday! Welll welll Nedbank want to cancel our Debt Review of the fact that someone in their department did not do their job. Now I get a letter to say they are cancelling our Debt Review and we are in breach of our Contract. You are very Welcome to do that here is the thing my vehicle was in an accident and its in pieces at the panelbeaters and we do not own anything so cut your noses to spite your own faces. We are staying with my son so do what you have to do we are up to date with our Debt Review payment as mentioned from end of July 2020. I have been trying for 3 business days to get hold of Ben van der Merwe *** with no avail. Please sort out your staff to do their jobs after all we are paying their salaries. I have send through the details manyieth times but it has been ignored as our Debt Review Company too!! So please sort it out as we did not asked for a Lockdown its the President. Would be appreciated so that you can come back to us.

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply05 Oct 2020, 17:05
Official
Dear Belinda Fourie

We acknowledge receipt of your complaint.

Your complaint has been assigned to a service resolution specialist for perusal.

You will be contacted to have your complaint addressed.

Kind Regards
Client Value Management