COLLECTIONS DEPARTMENT A COMPLETE JOKE

<p>I am completely appalled at the level of service that I have received from Candice Warren in the collections department.</p> <p>Before she came along, I was dealing with Masentle and she never rep**** to any of my emails. I had asked her to have my salvage valuation done and to assist in restructuring my payments peninding my court case. There was no assistance from her and the matter was handed over to Candice. Still no replies to emails.</p> <p> </p> <p>I logged q complaint on the website, no bothered to call.</p> <p> </p> <p>My matter has been stagnant in her possession as well. This has been going on for two months yet I diligently pay. </p> <p> </p> <p>Someone needs to be held accountable. If you think MFC is the right finance institution for you, be prepared for the worst service in a crisis.</p>