CLAIM NOT ATTENDED

On the 24th of June 2022, I took a Bodyline Maintenance Plan with MFC. On the month of August 2023 I tried to put in a claim and I was told to contact MyAutoCare which I did and I was told look for a service provider near me. I did contact the service provider and provided MyAutoCare with a quotation. On the 24th of August 2023 I forwarded the quote to MyAutoCare and I did not get any response, I had to make a follow up on which they acknowledged the email and I was told the quote was sent to the finance department. Since then I did not receive any update from MyAutorCare. I then contacted MFC since I have a contract with them and not MyAutorCare and I was told to write an email which I did and still did not get any response. I am now left hanging as there is no update of the process.