1 reviews | Active since Feb 2016
Car dealers and area sales managers MFC
I am about to change my car with a dealer in midrand. I completed the necessary foms at the dealership.<br> I got a response that car finance was approved at prime plus 2. I indicated my unhappiness about this to the dealer. I then phoned Nedbank client care and they passed me on to MFC. I phone MFC and they passed me on the Area sales manager Mr Thokazani. I indicated to him I want my rate reviewed.<br> This is his responses:<br> <br> \we only liaise with dealers. You become our client when you sign the contract\"<br> What utter *******. I am a Nedbank client with a multi million rand portfolio. I must now depend on the delaer to negotiate on my behalf. Does it not stand to reason that the dealer and the area sales manager will look at their interest rather than the client who has to live wthd ecisions made on their behalf by the delaer and the area sales manager.<br> <br> NEDBANK PLEASE CHANGE YOUR POLICY. THIS LEAVES MUCH TO BE DESIRED. HAD YOU THOUGH ABOUT THE ******* RELATIONSHIP THAT CAN ARSIE BETWEEN THE DEALER AND THE SALES MANAGER.<br> I am forwarding my case to the ombudsman, the competitons tribunal and mostly importantly start closing my bank accounts with Nedbank. <br> <br> GOOD LUCK WITH YOUR DEMIS "
I apologise for the manner in which this matter may have been handled.
I confirm your concerns are noted and we will be in contact with you to provide you
with the most amicable resolution.
Kind Regards
Sharyl Naicker
Client Value Management
***
I apologise for the manner in which this matter may have been handled.
I confirm your concerns are noted and we will be in contact with you to provide you
with the most amicable resolution.
Kind Regards
Sharyl Naicker
Client Value Management
***
