CW
Charles W

1 reviews | Active since Jul 2013

10 Sept 2018, 09:53

Cant get a settlement figure!

Tried to get a Settlement Figure for my car that I want to settle. Tried to use the Self-help options interface keeps telling me to contact the call center. I am currently out of the country. Updating user details abroad is a hassle and sometimes impossible. Please MFC give your clients other options!

0
Replies (2)
Motor Finance Corporation
Motor Finance Corporation's reply10 Sept 2018, 11:51
Official

Dear WheatleyCB

We acknowledge receipt of your complaint.

We apologise for the inconvenience caused.

A service resolution has been assigned to your complaint for perusal.

Kind Regards

Sharyl Naicker

Client Value Management

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CW
Charles W's update10 Sept 2018, 13:25
Reviewer Update
Thank you Sharyl! Appreciate your support!!!!!!! Issue Resolved.