1 reviews | Active since Sept 2016
Can i have what is mine please (Natis Documents)
<p>I am deeply disappointed with mfc, in August i paid off 2 vehicles which were financed by mfc. I requested for the Natis documents and was told that i still had an oustanding for weeks mfc still insisted that i owed them until i took the matter to the ombudsman. I called TransUnion for my credit score and was told that both mfc accounts were paid in full the accounts were closed, i then requested the vehicles documents and i only got one now when i send e-mails to be assisted i only receive automated responses and nobody ever replies. Its been 4 months already can i please have what is rightfully mine, i have paid everything and i owe mfc nothing. They were quick to threaten to reposses the vehicles when i was behind with my payments and now that i gave them their money they are dragging their feet. </p>
Good day Pamela Masango
I apologise for the poor service received and dissatisfaction caused.
Your complaint will be investigated and we will revert with feedback.
Please can you respond to the email correspondence which has been forwarded to you.
Kind Regards
Sharyl Naicker
Client Value Management
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Good day Pamela Masango
I apologise for the poor service received and dissatisfaction caused.
Your complaint will be investigated and we will revert with feedback.
Please can you respond to the email correspondence which has been forwarded to you.
Kind Regards
Sharyl Naicker
Client Value Management
***
