1 reviews | Active since Jun 2015
Breach of Contract and Bad Service
I open a Motor Service Plan Policy in 2012 at MFC and now they say that it has expired in December 2014 with out notification and I haven't even reach my millage as per the contract. Contract opening millage starts at 150 000km to 180 000km over 3 servicers- 1) 150 000km 2) 165 000km 3) 180 000km --- 30 000km contract distance - service plan duration 84months -effective starting date 23/08/2012 - no closing date. After making numerous calls to them not once have they rep**** with any info. I took my car in for service on Tuesday 23/06/2015 with the millage on 174 930km and MFC IS REFUSING TO PAY THE SERVICE. I am still awaiting for any response from them as I have phoned them again this morning. Had I known how ********* they are I never would have open any contracts with them. The other two contracts has expired as well without any claims. Warning don't trust them with contracts. Now I have pay for the service out of my own pocket.
Dear Remaldo
As discussed, you have confirmed the matter has been addressed by the underwriters and the matter has been resolved.
Kind regards
Farzaana Bhikhoo
Client Value Management
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Dear Remaldo
As discussed, you have confirmed the matter has been addressed by the underwriters and the matter has been resolved.
Kind regards
Farzaana Bhikhoo
Client Value Management
***
