1 reviews | Active since Oct 2013
Belittled by MFC
Never in my life have I been treated so shockingly and been belittled by a financial institution/credit provider. Bought a cheap car (70000) at Northcliff Exclusive Cars. Credit was approved by Mfc. Spent 3 hours at the dealer on Saturday collecting the car and signing 101 documents. Then get a call saying that they redid the affordability and now I don't qualify due to my new home loan and the car must be taken back. I have an excellent credit record and would never have considered this purchase if I couldn't afford it. I feel so embarrassed and belittled by MFC. Never will I ever fo business with the Nedbank group again. Neither will anyone that I know or those who read y social media posts. Problem is there is no more customer focus in the business. Computers make the decisions and that's why people can't think for themselves.
We acknowledge receipt of your complaint.
A complaints resolution specialist with contact you soon.
We do apologize for any inconvenience caused.
Regards
Esmeralda Bagley
We acknowledge receipt of your complaint.
A complaints resolution specialist with contact you soon.
We do apologize for any inconvenience caused.
Regards
Esmeralda Bagley
