WT
Wendy T

1 reviews | Active since Apr 2019

02 Jun 2021, 10:55

Bad service NO CUSTOMER CARE

i app**** for car finance and does have a excelent credit score it was declined for apparantly as per the sales person a judment i checked my itc credit check and it is cleared no judgment on my name. i phoned numerious times for the call centre to tell me why it has been declined and no answers 10 to 15 calls later no answer and rude service ad nobody can tell me why or can and will help me. very bad service as i did have a vehicle at mfc and it is payed up and cleared. please if someone can help me and give me answers it will be appreciated.

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply02 Jun 2021, 11:55
Official
Dear  Wendy Tucker

We acknowledge receipt of your complaint.

Your complaint has been assigned to a service resolution specialist for perusal.

Mapaseka Ngakane will be in contact with you to have your complaint addressed.

Kind Regards
Client Value Management
*** / ***