Bad service from Nedbank MFC collection department

Good day <br> Bad service from Nedbank MFC, <br> I admit I failed to pay the monthly payment for the month of August. I made an arrangement with the lady from MFC collection department by the name of Thandiwe, that I will be able to pay by 7th of October because I recently resigned from the company I used to work for I had little cash to sustain me until I can get my pension fund by atleast 15 th November, MFC decided that because I have failed to pay by the 7th October they debited the amount of R3400 that was left into my account. <br> I made an attempt to speak to the lady I made an arrangements with and she told me they cannot reverse the money since my account was in arrears, this is a mafia tactics or bully tactics from my own bank, for failing to pay one installment? And you take the rest of the money all at once and the chicky lady with attitude from collection tells me they won't reverse the money, at the time that I Need the money. I am considering to switch to the bank that will understand my problems.what happened to nedbank? How about to call me again and make new arrangement. THANDIWE indicated that taking Mfc to hello Peter won't change anything, <br> <br> Boitshoko Ramokoka<br>