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chris G

1 reviews | Active since Sept 2015

02 Sept 2015, 17:05

Bad service from MFC

I am an existing customer with MFC for 20 years . I recently app**** for finance on the purchase of a second vehicle .<br> They did my application and screened for affordability after running to and fro to the dealership and back getting all the documents they required , then they come back to me and say we need proof of all the additional income i receive to finalise the application and all should be well . They even told me , i quote \ do not apply for finance anyway else or else this will affect your application

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply03 Sept 2015, 09:15
Official
Hello chrisgvr,

Dear chrisgvr

I apologise for the poor service received and the dissatisfaction caused.
As discussed, I confirm I will be in contact with you to provide feedback in connection with your application.

We certainly value you as our client.

Kind regards
Farzaana Bhkhoo

Client Value Management
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