BAD SERVICE

VERY VERY POOR SERVICE. CAR WAS WRITTEN OFF. PERSON HANDLING MY CLAIMS FILE IS KABELO MOTSEPE. AFTER STRUGLING TO GET HOLD OF HIM AND REPORTING HIM AT THE COMPLAINT LINE HE PHONED BACK. MY CAR WAS SETTLED BUT MONEY DOES NOT REFLECT IN MY MFC ACCOUNT. HE PROMISE IT WILL TAKE 2 DAYS TO SORT THIS OUT AND WILL COME BACK TO ME IN 2 DAYS. I MUST JUST SEND THE AOL OF THE INSURER. I DID IT IMMEDIATELY. AFTER 2 DAYS COULD NOT GET HOLD OF HIM. HE DONT EVEN REPLY TO MY MAILS. PHONE THE SWITCHBOARD NUMBER TO FIND OUT HE IS ON LEAVE UNTIL 28/01/2023..... VERY BAD SERVICE. WILL THINK TWICE BEFORE I BUY A NEW CAR THROUGH MFC.