FN
Felicity N

1 reviews | Active since Jul 2019

10 Jul 2019, 10:13

Bad service

Good day , I have a problem with MFC NEDBANK . They are financing my car since last year June , I lost my job in November and I asked for 3 months without pay , they agreed and added another 3 months on the contract, the problem is they didn’t tell me that my installment will go high for every month and now I changed my debit order because of the piece job that have , when I checked the installment has increased again and when I ask them they say when you change a debit order you are charged , I’m trying to pay this car but they keep on adding amount that will result me in not affording the car anymore. And they take all the decisions without informing me .

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply10 Jul 2019, 12:59
Official
Good day Felicity 

We acknowledge receipt of your complaint.

Please note your complaint has been assigned to one of our resolution specialists who will be in contact with you as soon as possible.

We do apologise for the inconvenience caused.

Kind regards