sS
shereen S

1 reviews | Active since Jan 2019

30 Jan 2019, 08:56

BAD CUSTOMER SERVICE

I HAD A CLAIM WHICH HAS BEEN REJECTED, CLAIM NO: 352005. MY VEHICLE HAD A PROBLEM WITH THE SUPERCHARGER WHICH WAS FIXED AND PAID OUT, WHEN I COLLECTED MY VEHICLE FROM THE SERVICE CENTRE I NOTICED THAT ITS NOT DRIVING PROPERLY AND TOOK IT BACK IMMEDIATELY, IT WAS THEN CONFIRMED THAT IT WAS THE COILS SO NOW MFC REFUSES TO PAY OUT ANOTHER CLAIM AS THEY PAID THE HIGHER AMOUNT.

ALSO MY GAP COVER WHICH I HAD IN PLACE EXPIRED JUNE 2018 AND I WAS NOT EVEN CALLED BY MFC TO INFORM ME OF THIS, WHAT PATHETIC SERVICE

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply30 Jan 2019, 09:28
Official
Dear delinks

We acknowledge receipt of your complaint.

Please can you respond to the email correspondence forwarded to you.

Kind Regards
Sharyl Naicker
Client Value Management
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