NM
Neo M

1 reviews | Active since Jun 2018

13 Jun 2018, 07:53

Bad customer service

bad experience. There’s no honesty. I called and wanted to speak to someone that had to assist me, they said he was on the phone and I should leave my numbers so he can call me back as soon as he’s done. I got no response and when I called again he answered and said he’ll call me back in 20 minutes. 2 days have passed now, and nothing has been done to assist me.

0
Replies (3)
Motor Finance Corporation
Motor Finance Corporation's reply13 Jun 2018, 10:09
Official

Good morning MNEVA1

Kindly accept our apology for the poor service that you have received from us by not contacting you back to assist on your account.

Please note that the matter has been referred to the relevant department to contact you urgently on the matter.

Kind regards

Louis Masilo

NM
Neo M's update13 Jun 2018, 10:28
Reviewer Update
The matter had been solved. Thank you
NM
Neo M's update13 Jun 2018, 10:28
Reviewer Update
The matter has been solved. Thank you