Bad communication

<p>So I took a service plan with MFC, nothing was explained to me about other services that they provided with regards to services and maintenance. My warranty ended and I decided to take up one with MFC so that I keep all my fruits in one basket. When I queried them about having certain items fixed that was picked up in the warranty I was tod that the warranty doesnt cover that and that I need a service and maintenance plan in one. I have a service plan with them but that only covers the service and nothing else. So when signng up for these services why are we not told about these things because the maintenance plan would have covered that. Now it costs me more money to see to it myself, These big companies dont seem to care about the average person and what their needs are, they are so consumed with greed. Now I am told that the service plan is with another under-writer and the maintenance plan is with a different under-writer, why are so many people involved here, also they cannot guarantee me getting assistance with a maintenance plan being incorporated into my current service plan as it ends next year, perhaps I should re-consider who I sign up with next if I am going to be treated like this by MFC. I have heard endless complaints about MFC's after sales help and people are not happy at all.</p>