ED
Elisa D
1 reviews | Active since Aug 2009
24 Mar 2015, 09:51
Bad attitude with bad service - MFC Nedbank
Hi, <br> <br> I asked the collection agent Zaza Moosa-Soutter to please call me back after she has email the statement as I wanted to confirm all the payments I made and what was owe, she refused to call me back. Zaza was rude and disrespectful with a bad attitude. This is a snap shot of what she wrote:<br> <br> \What you fail to understand is that this account has everything to do with you
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Motor Finance Corporation's replyOfficial
26 Mar 2015, 09:07Hello Elisa Nolu,
Dear Elisa Nolu
I apologise for the poor service received and the manner in which you were addressed. I confirm the consultant will be addressed and we will contact you to provide feedback in this regard.
Kind regards
Farzaana Bhikhoo
Client Value Management
***
Dear Elisa Nolu
I apologise for the poor service received and the manner in which you were addressed. I confirm the consultant will be addressed and we will contact you to provide feedback in this regard.
Kind regards
Farzaana Bhikhoo
Client Value Management
***
Motor Finance Corporation's reply26 Mar 2015, 09:07
Official
Hello Elisa Nolu,
Dear Elisa Nolu
I apologise for the poor service received and the manner in which you were addressed. I confirm the consultant will be addressed and we will contact you to provide feedback in this regard.
Kind regards
Farzaana Bhikhoo
Client Value Management
***
Dear Elisa Nolu
I apologise for the poor service received and the manner in which you were addressed. I confirm the consultant will be addressed and we will contact you to provide feedback in this regard.
Kind regards
Farzaana Bhikhoo
Client Value Management
***