mM
mnguni M

1 reviews | Active since Apr 2017

01 Apr 2017, 10:53

Bad attitude ND service,going against national credit act law

<p>the same thing happened to us..we bought the car last year July 2016 ND we started paying in September 2016 my and we payed October 2016.During November my husband encountered problems as he is a financial advisor and he did not get paid Cz of that Mrs Townsend called him enquiring and my husband explained to him..She insisted on wanting her money in full.. My husband told her the next month of December he will pay double she just made things impossible by giving us an over the phone notice which was before my husband would get paid...During the month of December she told us ND I quote "If u don't pay my money right now I will come and get the car" we did not even understand Wat was happening and wen we tried to enquire she referred us to another person wen u call that person thy will refer u again and again telling u "I don't work in that department " until we lost hope and thy came to get the we gave them the car but thy left spare keys the service book along with the car papers...We talked to another guy who was willing to help us but he was also untrusted by that Townsend lady to fetch the car and not make any agreements..thy took the car ND after a month we got a 10 days notice letter delivered by unreliable SA post office by the time we got the letter thy had already auctioned our car.. Thy sent stupid half written messages that thy sold our car ND we have to get R3000 later got a message saying we have to Get R1000 the last 1 said we have to pay almost R70000..i hate this people ND m getting my husband to get the legal solution this was my present from my husband m deeply hurt ND thy will surely pay for this</p>

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Replies (2)
mM
mnguni M's update03 Apr 2017, 12:43
Reviewer Update

I am going to use the language only you can understand which is taking further action since u never reply to the review.. I will have my lawyers ready to fight you guys and u shall communicate with them henceforth.

Motor Finance Corporation
Motor Finance Corporation's reply04 Apr 2017, 16:00
Official

Good Day mo***eng-calvenia

Please ask the account to send us an email directly about the complaint, so we can address with the relevant department.

Kind regards

Louis Masilo