HP
Helena P
1 reviews | Active since Jan 2016
22 Jan 2016, 19:57
Bad attitude from call centre
Palesa Moloi I did not appreciate your attitude or tone of voice over the telephone and would like to take your attitude up with the CEO of MFC. I wish that you never have to go through this ordeal of losing you husband. It is already very traumatic enough and I dont need peoples attitudes regarding money. Please assist with th CEO's number.
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Replies (1)
Motor Finance Corporation's replyOfficial
26 Jan 2016, 10:58Hello Hdplessis,
Please accept our sincerest condolences for the loss of your spouse.
I apologise for the manner in which this matter may have been handled.
and the lack of empathy displayed in the attempt to assist you.
A service resolution specialist will be in contact with you to address your concerns
Kind Regards
Sharyl Naicker
Client Value Management
***
Please accept our sincerest condolences for the loss of your spouse.
I apologise for the manner in which this matter may have been handled.
and the lack of empathy displayed in the attempt to assist you.
A service resolution specialist will be in contact with you to address your concerns
Kind Regards
Sharyl Naicker
Client Value Management
***
Motor Finance Corporation's reply26 Jan 2016, 10:58
Official
Hello Hdplessis,
Please accept our sincerest condolences for the loss of your spouse.
I apologise for the manner in which this matter may have been handled.
and the lack of empathy displayed in the attempt to assist you.
A service resolution specialist will be in contact with you to address your concerns
Kind Regards
Sharyl Naicker
Client Value Management
***
Please accept our sincerest condolences for the loss of your spouse.
I apologise for the manner in which this matter may have been handled.
and the lack of empathy displayed in the attempt to assist you.
A service resolution specialist will be in contact with you to address your concerns
Kind Regards
Sharyl Naicker
Client Value Management
***