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collentolo C

1 reviews | Active since Sept 2016

06 Jun 2018, 11:03

Bad accounting

Mfc is useless they debit your account but can not help you when you enquire

0
Replies (5)
Motor Finance Corporation
Motor Finance Corporation's reply06 Jun 2018, 12:08
Official

Good day collen-toto

Kindly provide us with your ID number so we can assist with your query. Kindly also provide us with the full details of your query.

I have sent you an email privately.

Kind regards

Louis Masilo

Motor Finance Corporation
Motor Finance Corporation's reply06 Jun 2018, 12:17
Official

Hi collen-toto

I see that the account is in Mrs Joyce Tolo's name. Kindly ask her to send us the full query from her side so we can assist on the matter.

Kind regards

Louis Masilo

cC
collentolo C's update06 Jun 2018, 12:22
Reviewer Update
She is an old lady that's why I'm trying to help it would be great as a service provider to go a little extra lentgh for customer service.
Motor Finance Corporation
Motor Finance Corporation's reply06 Jun 2018, 12:35
Official

Hi collen-toto

Kindly draft a letter giving you permission to make enquiries on her account and ask her to sign the letter. We will then be able to provide you with the information that you need on her behalf.

kind regards

Louis Masilo

cC
collentolo C's update06 Jun 2018, 12:39
Reviewer Update
I just asked you very nicely to contact a client as part off customer service . Can you do that or not contact again is ********** 176