RM
Refentse M

1 reviews | Active since Dec 2013

06 Mar 2015, 08:41

Attitude

Hi,<br> <br> I have been paying my car loyally and religiously, somehow around November 2014 and January 2015 I was told I had not been paying. I was contacted by cheetah business something to reposses my car. I explained to them I have been paying, they demanded proof of payment. I did manage to submit it and they conceded the mistake. I was told that this will be corrected and will not bear effect on my credit profile, by cheetah representative(Mmathapelo Matjila) who was liaising with Thandi(Legal Rep of MFC).<br> <br> Last week I tried to make a purchase and I was denied being told that I need to check my credit profile. I checked online only to find out that MFC has issued the information that I am not paying my account(3 months in arrears). I have been trying to get hold of MFC's [Email Removed] I went to Nedbank Menlyn for assistance they send an email to her on Wednesday, nothing so far. On the 3rd of March I spoke to Simon [Email Removed] via Nedbank telephones, who send a request to Thandi aswell but no response up to today, although I was told 48hr response. Why do I have o have a bad credit profile while I have proven to Cheetah&Thandi that I deed pay indeed on time

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply06 Mar 2015, 12:55
Official
Hello MadibaTheMan,

Dear MadibaTheMan

I confirm your concerns have been noted and is under investigations.
I assure you one of our specialists will contact you to advise on the matter.

Kind regards
Farzaana Bhikhoo

Client Value Management
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