Arrears Arrangement

This is not my First Time Dealing with Claire - She is Rude Abrupt and Abusive - We are both Adults - I am a client with MFC and to date no communication to state my Account is in Arrears. I am trying to get account payment up to date and to this date I always pay in Advance - Please review my Records - Statements<br> <br> She informed me she will take legal action and will hand me over without coming to an agreement or mutual understanding first - She doesn't listen to you nor does she give you a chance to speak. She treats you like a ********. ***<br> <br> Firstly No Record - SMS Notification - Hand Delivered Document - Email Communication or a Common Courtesy Call from the Bank to say are you aware your account is in Arrears. Please note this will be reported to the NCR - Consumer Protection and the Ombudsman - She has previously back in 2013 extremely vindictive and still is today whereby her Superior Agrees on her behavior - Totally Unacceptable - A Kobus Profcoll *** - Debt Collector phoned on the 8 March 2016 - No Prior Communication. <br> <br> Resolution - I want to make payment arrangements by being treated with Respect as a Client - I AM NOT A ******** -<br> <br>