Angry

I bought a car in 2016 through MFC I had a bad share of experience with insurances companies.the mfc told i need to have at least a TLC directly with them as the vehicle was still in their name.the cover was so low but it made me happy that is i direct from as in previous insurances there was a broker in between which is DIB with never helped in any way.i cancelled with them like a year ago and i had no problems pay my instalment and my TLC cover directly from MFC.this moth i was not debited the cover and as a paying customer I contacted MFC to ask y is the installment low.they to me i cancelled last with DLB.I have been corned some how and i m cross and need my year refund if MFC was not the direct cover for me and DLB why its been stopped after a year's deduction i need clarity. Good day,

I tried to contact you regarding cancellation of the TLC however you asked me to contact you back which I did and was not successful

As per DIB you called them on 14 June 2017 and requested for the plan to be cancelled

If you are interested in the plan again please contact customer care on **********

**********

Regards

Boitumelo Mogale

Senior Administrator: Special Care | Banc Assurance | MFC, a division of Nedbank

Ground floor Block A Sunninghill Campus 24 Achter Road Sunninghill Sandton Gauteng 2056

PO Box 1144 Johannesburg 2000 South Africa

t +27 (0)10 ********** @ **********

Website: www.mfc.co.za

That is the email i got now from MFC

Please assist