1 reviews | Active since Aug 2013
Allow me to safely pay more please
I called your call centre this morning to request that my debit order be adjusted, to collect a higher amount than what is due. I was told that I am too late as these get run 7 days prior to the due date. I find this hard to believe, the debit order is only due on the 25th for goodness sake.<br> <br> I then requested that another debit order be done to collect the difference between what is due and what I wish to pay, but no they can't do that either. I must wait till after this debit order has been collected, before anything can be done.<br> <br> Wow, I wonder what help I would have received if I was looking to not pay or pay less. Really, I want to pay more and would rather not risk any EFT going to the wrong place or running around with cash to deposit at a branch, but I cannot receive any help from you.<br> <br> What a dissapointment you are MFC.
Dear Whynow?
I confirm a specialist is liaising with you in this regard and has provided you with feedback on the alternatives available.
Kind regards
Farzaana Bhikhoo
Client Value Management
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Dear Whynow?
I confirm a specialist is liaising with you in this regard and has provided you with feedback on the alternatives available.
Kind regards
Farzaana Bhikhoo
Client Value Management
***
