After reading on the web what’s required for my need, I dialed and was redirected to a wrong department but Denay Jacobs who was then asked to assist did so professionally, she carried over the call with so much grace

After reading on the web what’s required for my need, I dialed and was redirected to a wrong department but Denay Jacobs who was then asked to assist did so professionally, she carried over the call with so much grace. I was at ease and my request was resolved while I was still with her on the line in a matter of minutes! To say she’s good would be an injustice, She’s exceptional! MFC has a great asset in Denay! Thank you for treating me with so much respect and explaining to me all the info I needed clarity on. God bless you!