TN
Thato N
1 reviews | Active since May 2015
06 Dec 2021, 15:31
ad cover refund
Hi i have a vehicle finance with mfc. I had an ad cover policy with msure which i cancelled and requested a refund and the money was refunded to my mfc account. I called mfc and spoke to Karabo requesting that the money be paid into my personal bank account and she refused and told me mfc is gonna make an addemndum to my contract. I do not want that and i want that money be paid directly to my bank account due to reasons of financial issues as explained to mfc last month. I do not agree to the addendum and i request the money i have been paying monthly be refunded to my account please mfc otherwise i still find myself paying a car i dont use. Please pleass please please
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Replies (5)
Motor Finance Corporation's replyOfficial
06 Dec 2021, 16:09Good day Mr Ntsane
I trust all is well.
We acknoledge recept of your complaint and confrim the the same has been allocated to one of our specialist to assist accordingly.
We want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
Kind regards
Client Value Management
***
I trust all is well.
We acknoledge recept of your complaint and confrim the the same has been allocated to one of our specialist to assist accordingly.
We want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
Kind regards
Client Value Management
***
Motor Finance Corporation's reply06 Dec 2021, 16:09
Official
Good day Mr Ntsane
I trust all is well.
We acknoledge recept of your complaint and confrim the the same has been allocated to one of our specialist to assist accordingly.
We want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
Kind regards
Client Value Management
***
I trust all is well.
We acknoledge recept of your complaint and confrim the the same has been allocated to one of our specialist to assist accordingly.
We want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
Kind regards
Client Value Management
***
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Thato N's updateReviewer Update
07 Dec 2021, 09:21Hi any feedback.
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Thato N's update07 Dec 2021, 09:21
Reviewer Update
Hi any feedback.
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Thato N's updateReviewer Update
07 Dec 2021, 10:57Hellhello?
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Thato N's update07 Dec 2021, 10:57
Reviewer Update
Hellhello?
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Thato N's updateReviewer Update
07 Dec 2021, 12:07Hello
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Thato N's update07 Dec 2021, 12:07
Reviewer Update
Hello
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Thato N's updateReviewer Update
07 Dec 2021, 16:18Thank you very much MFC, you really do care about your clients. Thank you
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Thato N's update07 Dec 2021, 16:18
Reviewer Update
Thank you very much MFC, you really do care about your clients. Thank you