NM
Nombulelo M
1 reviews | Active since Sept 2013
27 Jul 2015, 12:46
Account in Arrears - Not Given Monthly Instalment
I had an arrangement to pay R1900 until 27 November on my account. On Wed, 22 July I received a call that my account is in arrears but I sent the POPs and I was told I am short paying my account. I phoned and wrote e-mail still today I do not have my new instalment yet MFC Credit Controller Team Leader wants my car to be repossessed neither MFC or anyone has informed of my new instalment.<br> <br> MFC has treated me unfairly as their client and yet they are failing to communicate with me on this matter and have paid the monthly instalment of R1900 since the arrangement. I am not sure what to do now and am very confused by this.<br> <br> Please assist.
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Motor Finance Corporation's replyOfficial
27 Jul 2015, 13:22Hello bulelom,
Dear bulelom
I apologise for the poor service received and dissatisfaction caused.
I confirm the matter is being investigated and a specialist will be in contact with you shortly.
Kind Regards
Farzaana Bhikhoo
Client Value Management
***
Dear bulelom
I apologise for the poor service received and dissatisfaction caused.
I confirm the matter is being investigated and a specialist will be in contact with you shortly.
Kind Regards
Farzaana Bhikhoo
Client Value Management
***
Motor Finance Corporation's reply27 Jul 2015, 13:22
Official
Hello bulelom,
Dear bulelom
I apologise for the poor service received and dissatisfaction caused.
I confirm the matter is being investigated and a specialist will be in contact with you shortly.
Kind Regards
Farzaana Bhikhoo
Client Value Management
***
Dear bulelom
I apologise for the poor service received and dissatisfaction caused.
I confirm the matter is being investigated and a specialist will be in contact with you shortly.
Kind Regards
Farzaana Bhikhoo
Client Value Management
***