account handed over adding to my troubles

To whom it may concern, During this trying times, I received the payment holidays 3 months from Nedbank MFC, Vehicle lending , and I now trying to make ends meet with this vehicle, because it is a loss on my side, my husband made me buy to run it for Uber /Bolt not for our personal use. Anyways MFC has not been helpful in understanding that we wait for the driver to pay, and then pay the account, they handover the account after 1 month arrears , which we are trying our best to pay, plus the handover costs more so my instalment is gone to R4900 instead of R3700, which is more than a R1000 and yet they know I cannot even make the monthly instalment. Anyways I know it is not my rules, but I feel that the bank is very cold in doing this especially during this difficult time. My husband is not working and was relying on this business which is failing as we cannot even make enough to cover instalment on the car and insurance. But we are trying, I will appreciate any assistance and especially not handing my account over so easily and giving me additional fees to pay>>>thanks Desiree Laldeo.