Absolutely Disgusting After Service!!!!

I purchased a vehicle over 2 years ago with Standard Bank.

When I received my first statement by email and tried to open it, I could not open my statement, because somehow they had loaded my statement on my estranged fathers ID number.

When I asked them to please rectify it, not only did I not get feedback from the same agent but I had to repeatedly explain the issue and repeatedly asked them to fix the ID number and repeatedly submitted the documents to them.

2 years later and I am trying to sell my car and they still have not fixed this.

It is unbelievably frustrating!!!! No matter whether Standard Bank offered good rates, I would not go with them again based on how bad the after service is and the mere fact they can't even load details on their system properly.

Worst Bank in South Africa!!!!!