ABSOLUTELY DISGUSTED – Blatant POPIA Breach and ******* Harassment by MFC & Their Agents

We are a business who financed a vehicle through MFC. Our account payments are generally lump sum payments, there was an installment shortfall. To which *MFC outsourced a debt collection agency a lady named LINDA- *** I am utterly disgusted by the appalling, unprofessional, and downright ******* conduct of MFC and the debt collection agency acting on their behalf.

While I acknowledge there was a late payment on my account, this does not give MFC or their agents the right to break the law. An agent named Linda, acting on behalf of MFC, committed a severe and direct breach of the Protection of Personal Information Act (POPIA).

In her attempts to collect, Linda took it upon herself to contact unauthorized third parties who were never listed as personal or business contacts on my profile. Worse still, she disclosed my private, personal, and financial information to these individuals. This is a gross invasion of privacy and a highly ******* business practice.

MFC, you are ultimately responsible for the mandate you give to your third-party collection agencies and the ******* tactics they employ in your name. You cannot simply wash your hands of how your agents treat your clients' highly sensitive data.

Let this serve as a public warning and official notice: Formal legal action will be taken against both MFC and Linda. I am already in possession of the call recordings that provide undeniable proof of Linda *******ly sharing my personal information with unassociated third parties. These recordings will be submitted as evidence, and this massive breach is being formally reported to the Information Regulator.

If you value your privacy and expect your personal data to be protected under South African law, do not trust MFC. Their debt collection tactics are not only ********* but entirely *******. See you in court.