MP
Maria P
1 reviews | Active since Sept 2011
28 Oct 2019, 10:52
A bad every month experience with MFC
I receive an SMS every month from MFC the Nedbank car finance division. Its pretty for sure that whoever is in this department has not customer s****s nor any customer knowledge and gets payed a salary for doing absolutely nothing! I closed my bank account with Nedbank and i must say best thing i have ever done! I am also happy to say i control my own Debit orders and so it should be as i was planning on another vehicle and will never ever finance it through MFC again. Its my second new car through MFC and they are totally and utterly useless! Here i come Westbank and First National bank the best bank in SA.
Helpful (0)
Replies (2)0
Replies (2)Motor Finance Corporation's replyOfficial
28 Oct 2019, 11:57Dear Maria
We acknowledge receipt of your complaint.
Please accept our sincere apologies for poor customer service that you may have received.
A service resolution specialist will be in contact with your to have your complaint addressed.
Kind Regards
Client Value Management
***
We acknowledge receipt of your complaint.
Please accept our sincere apologies for poor customer service that you may have received.
A service resolution specialist will be in contact with your to have your complaint addressed.
Kind Regards
Client Value Management
***
Motor Finance Corporation's reply28 Oct 2019, 11:57
Official
Dear Maria
We acknowledge receipt of your complaint.
Please accept our sincere apologies for poor customer service that you may have received.
A service resolution specialist will be in contact with your to have your complaint addressed.
Kind Regards
Client Value Management
***
We acknowledge receipt of your complaint.
Please accept our sincere apologies for poor customer service that you may have received.
A service resolution specialist will be in contact with your to have your complaint addressed.
Kind Regards
Client Value Management
***
MP
Maria P's updateReviewer Update
28 Oct 2019, 12:02Thank you
MP
Maria P's update28 Oct 2019, 12:02
Reviewer Update
Thank you
