MP
Maria P

1 reviews | Active since Sept 2011

28 Oct 2019, 10:52

A bad every month experience with MFC

I receive an SMS every month from MFC the Nedbank car finance division. Its pretty for sure that whoever is in this department has not customer s****s nor any customer knowledge and gets payed a salary for doing absolutely nothing! I closed my bank account with Nedbank and i must say best thing i have ever done! I am also happy to say i control my own Debit orders and so it should be as i was planning on another vehicle and will never ever finance it through MFC again. Its my second new car through MFC and they are totally and utterly useless! Here i come Westbank and First National bank the best bank in SA.

0
Replies (2)
Motor Finance Corporation
Motor Finance Corporation's reply28 Oct 2019, 11:57
Official
Dear Maria

We acknowledge receipt of your complaint.

Please accept our sincere apologies for poor customer service that you may have received.

A service resolution specialist will be in contact with your to have your complaint addressed.

Kind Regards
Client Value Management
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MP
Maria P's update28 Oct 2019, 12:02
Reviewer Update
Thank you