Motor Accident Group.... Never ever again

I took my car in on Monday, 27 May 2019.I was told that it would take 5 to 8 working days. Instead it took 15days. Yesterday,14 June 2019 I contacted them as I have not heard from them the entire week. The gentleman told me that my car is ready and is in the wasbay. He then said that he will call me around 10h30. I called around 11h00 and he told me that my car is still not ready. I asked a colleague to call them as something is not right. We called again and the gentleman dropped the phone in our ears. We called again asking to speak to the manager. We were told that the managers line was busy. We then drove to M. A. G where we spoke to the same gentleman who dropped the phone in our ears. He bearly gave me an opportunity to speak until his supervisor step in to hear me out. She then promised that I will have my car the same day as it still needs to undergo 3 quality checks. Later the day she called and their driver collected me to fetch my car. When I got there they rushed me when checking my car as they wanted to close for the day. I found that my back light was chipped and it was never damaged nor chipped when I booked my vehicle in. The car was so dusty.

They have no customer s****s. They promised that they would contact me on Tuesday, 18 June 2019.