1 reviews | Active since Apr 2017
MAG is taking me for granted
Good Day Hello Peter It is with sadness that I have to report MAG here I feel treated unfairly and taken for granted my car was taken by my Insurance PMD since last year 21 October 2020 even today the car is still not fixed and is almost month end of January with no luck of the car being fixed. I am struggling to see my gyna due to I dont have transport as I started my Maternity leave since 17 December due to the covid 19 Pandemic. Its very painful to be taken for granted on my condition as when I call I keep on sent from pillar to post every time I call to request feed back. It is business like MAG that make us to loose our temper honestly this is out of hand you cant fix a car for 4 months like you dont care about the customer I've been calling and explaining my situation but it's like after I drop the call u saying she must go to hell. I'm really fustrated as my Delivery date is near I need to go do a lot of staff before I can be allowed in the hospital eg testing for covid 19 but how will I do all this things if I dont have transport. Like when I went to the workshop last year I went to see the car and I was happy that it will be fixed and the environment look good I was happy on the promises I was given when I went there guess it's TRUE when they say never judge a book by its cover MAG made me believe that I'm honestly shuttred and angry I ran our of patients this is totally not acceptable....I keep on told they waiting for parts or they will blame my PMD insurance that they dont want to approve additionals can I get assistance and stopped being **** to.....from a very angry pregnant lady.
We apologise greatly for the inconvenience caused to you during this time. We are working diligently with your insurance to resolve all matters. A customer care consultant will be in touch with you to give you an update.
We apologise greatly for the inconvenience caused to you during this time. We are working diligently with your insurance to resolve all matters. A customer care consultant will be in touch with you to give you an update.
