mW
marlin W

1 reviews | Active since Mar 2009

21 Jan 2019, 17:42

MAG BOOYSENS - *************

DO NOT TAKE YOUR VEHICLE TO MAG BOOYSENS , YOU WILL HAVE YOUR NEW PARTS REMOVED AND REPLACED WITH OLD PARTS. I HAVE A LIST OF THINGS THAT WERE DONE TO MY MERCEDES BENZ . FROM REPLACING A BATTERY

0
Replies (6)
Motor Accident Group
Motor Accident Group's reply29 Jan 2019, 09:20
Official
Good day Marlin

 We are only allowed to do to the vehicle what is Authorized by the Insurance. If you require any assistance, please contact Customer Care on *** and we will assist to your query 

mW
marlin W's update05 Feb 2019, 09:06
Reviewer Update
this response has nothing to do with what I said. Youll remove my battery and had to replace it after I had to fight for my battery, now the vechicle has parts that were replaced(for own gain)
Motor Accident Group
Motor Accident Group's reply05 Feb 2019, 12:59
Official
Good day Marlin

Please take this matter up with your insurance as we only did what they authorized us to do on your vehicle and all parts that were authorized was genuine OEM parts and we fitted genuine OEM parts to your vehicle.

Please feel free to contact our Customer Care department on *** and they will gladly assist you in this query and explain the authorized work on the claim
mW
marlin W's update14 Feb 2019, 16:27
Reviewer Update
my insurance did not replace parts on my vehicle and were never the question. My door was supposedly to be panel beated. my parts of my car were changed. They authorised you for panel beating not swopping their clients arts with used parts.
Motor Accident Group
Motor Accident Group's reply15 Feb 2019, 07:44
Official
Good day Marlin

Please contact our customer consultant office on *** and they will explain to you what we did on your vehicle as it was authorized by your insurance
mW
marlin W's update19 Mar 2019, 12:12
Reviewer Update
you must place surveillance cameras in your workshops then customers part will not be removed by workers