False Promises.

Hi, My car went in for repairs on the 29 January 2019 at the Selby branch. HV12ZRGP When the vehicle was booked in for repairs at Selby it had an Arial on. My vehicle was then moved to Glenvista Branch for repairs. I collected my vehicle on the 05 Feb 2019 and noticed that the Arial was removed. I asked where my Arial was and they said to me that they will find out from Selby branch and according to photos taken on the day at Selby there was an Arial. Abigail informed me that she will get the Arial from Selby and phone when she has it. She phoned me on the Wednesday and told me that she has the arial with her. I went there on the Friday to collect it and it was not the right arial for my car. Abigail said that she will contact me and let me know when they find the right one that belongs to me. She has still not made contact with me regarding the arial. I cannot listen to the radio. Can someone please sort this issue asap and do not tell me to phone the customer care no. I have phoned them and still nothing has been resolved. I am letting my insurance know not to pay you guys until this issue is sorted. Very Unhappy customer as this is a brand new vehicle.