Urgent Assistance!!!

Good Evening,

Please could you assist me.

I urgently require someone from any department of Moto Health to get hold of me regarding lifting a suspension on my account which is fully up to date and paid (02.04.2020 - 18:53).

I received the sms of non-payment on the 07.04.2020 and contacted Moto Health immediately, I was assured that my account would be sorted out within an hour and I would get an email or sms confirming this. Unfortunately I have had no email or sms. I did contact Moto Health again and was told that I was in a queue with the billings department but due to my circumstances they will send an urgent mail to the billings department.

Today and this weekend they are closed and with their families- as told to me by the security guard who answered the phone when I called.

My wife is over 39 weeks pregnant and can go into labour at any minute. With our over R4000.00 medical aid being suspended, she is extremely stressed that the hospital will turn her away if she goes into early labour and she will have to then give birth at a public hospital or the back seat of my car. I am certain that you can understand that this stress is not good for her or my unborn son.

I urge you to please assist in getting anyone who can help me in this matter to contact me.

Thank you for your assistance Member Number:*** Main Member: Andre Swart

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