JH
Jade H

1 reviews | Active since Sept 2020

25 Sept 2020, 09:14

Unrealistic benefit structures and very *********** staff.

This has been my worst experiance ever. The scheme states you have to go to a network hospital which I did.. However I am now receiving bills from all the providers which assisted me!!! I understand that bla bla scheme rates apply bt how the hell does that help me as a member when I'm giving birth.. Why do I then have 5 hunderd odd thousand as a benefit for inhospital benefits bt u cannot cover the anesthetist!!! How does your network hospital not have a network anaethetist or gyne.. THE GYNE WHICH IS ON THE SUPPOSED NETWORK DOESN'T EVEN PRACTICE AT A NETWORK HOSPITAL SO AM I SUPPOSE TO GIVE BIRTH IN HIS CONSULTING ROOMS.. THIS MEDICAL AID IS A ******* AND I AM GATVOL OF THIS BACK AND FORTH, LET'S NOT EVEN TALK ABOUT UR SPN MOMENTUM!!!!!! It's time to look for a new scheme. I'd rather take my business elsewhere. Don't even get me started on the covid testing, gewizz results are positive and done at the network hospital emergency room as it's was pass midnight however it's not being covered for some stupid reason that I wasn't referred by a GP please tell me what GP practices at midnight??

0
Replies (2)
Moto Health Care
Moto Health Care's reply28 Sept 2020, 12:51
Official

Dear Jade

Thank you for your enquiry. I will provide you with feedback telephonically.

Kind regards
Priscilla Moodley


Moto Health Care
Moto Health Care's reply28 Sept 2020, 18:18
Official

Dear Jade

Your enquiry has now been resolved.

Kind regards
Priscilla Moodley