GK
Godfrey K

1 reviews | Active since Feb 2016

24 Feb 2016, 09:12

Sick!

A claim, paid by us,the Member, was submitted to Moto Health for a refund. Instead of refunding the Member they refunded the Supplier. We are still trying to recover our money from the Supplier (Lake Smit and Partners). When I phoned Moto Health and asked them to put pressure on the Supplier to pay us our monies due to us they declined.<br> we have been waiting for a refund since 29/1/2016 when Moto Health incorrectly paid Lake Smit and Partners.

0
Replies (1)
Moto Health Care
Moto Health Care's reply24 Feb 2016, 13:01
Official
Hello kwyerfdog,

Thank you for bringing this to our attention, kindly note we are currently looking into your query and will revert to you shortly.

Kind Regards
Shantal Eakduth