SD
Shavon D
1 reviews | Active since Feb 2019
19 Feb 2019, 13:20
Poor service
We have been a member since 2010. Poor service Medical aid don't answer there phones after 16:00 for authorisation but on website it says 17;00 no emergency number to contact Phoned the call centre today, they sending me from one department to another holding on for more then 20 minutes just to find out that its not part of the medical aid scheme that we on. Specialist needs to be paid out of your own pocket. Worse medical aid
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Replies (2)0
Replies (2)
Moto Health Care's replyOfficial
19 Feb 2019, 14:34Dear Shavon Damon
Kindly note my attempt to contact you this afternoon regarding your complaint was unsuccessful. Please note that we require your medical aid number in order for us to look into your concerns.
Kind Regards
Priscilla Moodley
Kindly note my attempt to contact you this afternoon regarding your complaint was unsuccessful. Please note that we require your medical aid number in order for us to look into your concerns.
Kind Regards
Priscilla Moodley
Moto Health Care's reply19 Feb 2019, 14:34
Official
Dear Shavon Damon
Kindly note my attempt to contact you this afternoon regarding your complaint was unsuccessful. Please note that we require your medical aid number in order for us to look into your concerns.
Kind Regards
Priscilla Moodley
Kindly note my attempt to contact you this afternoon regarding your complaint was unsuccessful. Please note that we require your medical aid number in order for us to look into your concerns.
Kind Regards
Priscilla Moodley
Moto Health Care's replyOfficial
20 Feb 2019, 08:58As per our telephone conversation feedback has been given to you.
Kind Regards
Priscilla Moodley
Kind Regards
Priscilla Moodley
Moto Health Care's reply20 Feb 2019, 08:58
Official
As per our telephone conversation feedback has been given to you.
Kind Regards
Priscilla Moodley
Kind Regards
Priscilla Moodley