Moto Health the once fantastic Medical Aid is sick

Moto Health, up to last year was a fantastic medical aid, however the service has gone into failure. For a premium of R10 076, I am paying for 1 single member their payment record is atrocious. You obtain an authorisation number, just to learn afterwards Moto Health is not going to pay the full premium. This is absolutely shocking for the premium I am paying. DON'T CONSIDER THIS MEDICAL AID AT ALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!