AO
Amanda O

1 reviews | Active since Sept 2016

04 Feb 2026, 09:21

MOTO HEALTH SHOCKING SERVICE - Seek better medical aid

Please consider carefully to opt for this medical aid. They issue you with a pre-authorisaton number with all the relevant codes, just to send you later an email to advise claim is repudiated and you are liable for these costs. Why do a member always have to put up a "fight" to get issues resolved. This is absolutely shocking after being a member for the past 47 years!!!!

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Replies (3)
Moto Health Care
Moto Health Care's reply04 Feb 2026, 09:33
Official
Good day Amanda Odendaal

Thank you for bringing this enquiry to our attention, we will call you shortly to get more information and investigate.

KInd regards
Jody Saunders
AO
Amanda O's update04 Feb 2026, 09:46
Reviewer Update
Good day Jody

Thank you kindly. I have sent an enquiry, but these are seldom answered. I am honestly tired of arguing with Moto Health since last year. Everything is an issue and I am the fool paying an exorbitant fee of R10 076 per month. I have had it.

Regards
Amanda
Moto Health Care
Moto Health Care's reply04 Feb 2026, 12:07
Official
Good day Amanda Odendaal

I do understand your fustration. We have attempted to call you to no avail, please verify a time we can call you within business hours to provide feedback on the current investigation.

KInd regards
Jody Saunders