Moto Health Care is the worst

This is probably the 5th time I am getting a response from medical saying the ICD 10 is incorrect. I has come to the point that my GP does not even know what code to use anymore. There is no communication or proper assistance trying to sort this out, taking into consideration my GP visit was at the beginning of the year. Makes me wonder if this will always be a problem whenever I need to claim from medical aid which we pay for. This actually shouldn't be the case and if it will be what's the point investing in medical aids if it still has to come out of your pocket because codes are incorrect. Medical aids are so important and I really wish Moto Health Care were helpful in trying to sort this matter its almost like they don't care because it one less claim they paying for. Our medical aid companies and systems in SA are pathetic and this is what we rely on.