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Angelique W

1 reviews | Active since Feb 2019

13 Dec 2022, 14:37

Moto Health a nooooo go - Rating 0 stars

People please think very carefully before joining Moto Health DONT CARE! They are very quick to take your money and trust me they ain't cheap either, but when it comes down to when my husband and I need them, it's a constant battle with them! We have emailed them regarding our premium which they have increased with R1757 which we can't afford anymore and they told us that they will phone us back and still to this day we are waiting for them to get back to us which they never do, we regret it so badly joining this medical aid! I am almost 15 weeks pregnant and I'm actually stressed and worried what the future holds if it's already starting to look like this... they also withhold maternity benefit information from you as a client - there is not one positive thing I can say about Moto Health, they are terrible!

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Replies (2)
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Angelique W's update13 Dec 2022, 15:33
Reviewer Update
Moto Health if it's going to continue going on like this then you leave us with no other choice as to CANCEL and we will make sure that all our friends and family that's with Moto Health also cancel, this is completely unacceptable behavior from a so called "service" provider!!!
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Angelique W's update03 Feb 2023, 11:17
Reviewer Update
My husband has emailed Priscilla his salary slip etc as requested and still to this day she hasn’t gotten back to him, new increased premium debit order went off already, so they don’t care just as long as they get their money - we are very close to CANCELLING 😡😤