NM
Nono M

1 reviews | Active since Feb 2018

28 Jul 2018, 08:01

Medical aid causing me stress....

I'm pregnant and my partner put me on his medical aid after I lost my previous job, I was happy he did that but now I feel like I should have just went to a government institution to get help. We followed process and got authorization numbers and everything for payments to be made to the doctors my partner has called them more than three times for payments to all the claims but to date there are no funds paid. I'm highly pregnant and stressed because of their useless medical aid and think I will give birth due to the high BP I have caused by all this thing issue with the medical aid... I don't know what can be done now...

0
Replies (4)
Moto Health Care
Moto Health Care's reply30 Jul 2018, 08:02
Official

To whom it may concern

In order to provide you with accurate service, kindly provide us with your membership number and contact details.

Kind regards

Priscilla Moodley

Moto Health Care
Moto Health Care's reply01 Aug 2018, 08:52
Official

Kindly note we are still awaiting your contact details in order to investigate your query.

Kind regards

Priscilla Moodley

NM
Nono M's update03 Aug 2018, 07:58
Reviewer Update
Good day Priscilla My number is ********** 809 Membership no. **********
Moto Health Care
Moto Health Care's reply03 Aug 2018, 12:57
Official

Thank you for your response.

Regretfully all sensitive information is blocked from the public comment section, be it from the business or from the customer.

In order to send through sensitive information such as phone numbers, email addresses, ID numbers, account or reference numbers etc., you would need to use the 'private comment' function.

Kindly resend your information using the private comment function.

Kind Regards

Priscilla Moodley