Maternity benefit - Custom Option of Moto Health Care

I'm on the custom option of Moto Health Care. I registered for the maternity programme.A consultant sent me information via email stating I have 4 consultations at gynecologist available and that the cost is not part of the specialist benefit.i went for 3 visits. 1st visit was paid. 2nd visit not.Upon enquiring I was told that the 4 visits form part of specialist benefit.only 1st visit was paid due to specialist fee for 2021 that is depleted.Afterwards I was informed that they would pay for the 2nd visit due to the error on their side.So why not cover the 3rd and 4th visits as well? That is still part of their error as the evidence I have stated I have 4 visits available.I'm not at fault and can't be held liable for the incorrect information that I received in the first place.After they sent the correct information it seems like everything has been cleared up and forgotten.im 6 months pregnant, stressed out and highly disappointed for the fact that they couldn't resolve this matter properly.I shudve received 4 visits as that is what I was told.the consultants should receive proper training on the products that they deal with otherwise it may cause a lot of human errors.i don't even want to know whether the authorisation for the confinement is going to be just as stressful.