CW
Crystal W

1 reviews | Active since Nov 2021

23 Nov 2021, 14:45

Having to pay for covid test during hospital admission!!

Motohealth is the worse medical aid ever!!! This medical aid only pays for positive covid tests. This year my baby was admitted twice and it the hospital procedure and protocol that my son and I had to have covid tests done, I was forced to do the test because I had to stay with my baby during his stay in hospital, both our test came back negative on both occasions, now I'm forced to pay R3400 for 4 negative tests, which is not right. Nobody seems to care and help. I am definitely canceling this medical aid, I got nothing but big bills from this medical aid and I'm already paying so much!!!

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Replies (1)
Moto Health Care
Moto Health Care's reply01 Dec 2021, 08:56
Official
Good day Crystal

Thank you for bringing this enquiry to our attention, we will investigate and call you with feedback.

Kind regards
Jody Saunders